CO/TC/2023/10/VOL1

These Terms & Conditions govern your use of the CareOxy website (www.careoxy.com)

and the services CareOxy provides. By accessing our website or using our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, you may not access the website or use our services.

1.Eligibility

You must be at least 18 years old to use our services. By accessing our website or using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

2.Use of Services

You agree to use our services for lawful purposes and in accordance with these Terms & Conditions. You may not use our services for any illegal or unauthorized purpose, including but not limited to violating any applicable laws or regulations.

3.Account Registration

In order to access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.

4.Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose your information.

5.Intellectual Property

The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of CareOxy and is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.

6.Limitation of Liability

To the fullest extent permitted by law, CareOxy shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

7.Indemnification

You agree to indemnify and hold harmless CareOxy, its officers, directors, employees, agents, and affiliates from and against any claims, damages, liabilities, costs, and expenses arising out of or in any way connected with your use of our website or services or your violation of these Terms & Conditions.

8.Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any dispute arising out of or related to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in [insert jurisdiction].

9.Amendment

CareOxy reserves the right to amend or update these Terms & Conditions at any time without prior notice. Any changes to these Terms & Conditions will be posted on our website.

10.Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at: CareOxy

Delhi - 07

Email: support@careoxy.com

Thank you for choosing CareOxy. We look forward to providing you with exceptional service and support.

Payment Policy

CO/PP/2023/10/VOL1

Applicable Services: All Services including Attendant, Nursing Care, Critical Care, Physio term intervention service.

Only Direct Payment to Careoxy You don’t have to pay the caregiver unless asked by the Careoxy Customer Service team. You will be paying Careoxy directly Online or request a cash / pickup. Charge Rs.150 Extra.

Payment Mode: Online, NEFT, and Cash payments are accepted. Careocy promotes and prefers online payment in advance which enables us to pay our caregivers in time without hassle. For 

Terms and Conditions

Safety: Beneficiaries accept risks associated with services and release Careoxy Healthcare Services Private Limited from liability.

Control: Careoxy Healthcare Services Private Limited isn't liable for actions beyond its control or those under the Beneficiary's supervision.

Indemnity: Beneficiaries indemnify Careoxy Healthcare Services Private Limited for any claims arising from their negligence.

Authorization: Beneficiaries consent to treatment, release of medical records, and communication with doctors.

Consent: Beneficiaries agree to treatment, acknowledge responsibility for outcomes, and allow the use of photos/videos for educational/promotional purposes.

Emergency Treatment: Beneficiaries authorize Careoxy Healthcare Services Private Limited to provide or obtain necessary medical treatment during emergencies. The Beneficiary confirms understanding of these terms after adequate explanations. I acknowledge that Careoxy Healthcare Services Private Limited authorities are not responsible for any untoward incidents due to my decision.

Medical Equipments Terms & Conditions

1.In Case the rented equipment or accessories is damaged/stolen by the customer during the related period the customer is liable to pay the price of the damaged/stolen part/equipment. No excuse shall be entertained.

2. In Case the equipment is rented out for a certain period and if the equipment is returned before the fixed time, the customer has no rights to claim the amount for the rest of the period, whether it is one day or one hour.

3.The company has the right to recover the amount of the damaged/stolen equipment/part or accessories either out of the security cheque given by the customer or by cash. Customers will have visiting charges Rs 600/- extra after installation. (One Visit)

4. It is the responsibility of the customer to take care of the equipment in whose favor the challan is issued.

5. It will be a sole discretion of the company to replace the rented out equipment or accessories at any time during the rented period. Services shall be provided during office hours only i.e. 9.00am to 6.00pm.

6. It is the responsibility of the customer to inform the company to extend or return the equipment; otherwise it will be presumed that the customer is interested in extending the use. In that case the customer is liable to pay the rent for an extended period.

7.The customer means in whose favor the challan is issued. All disputes subject to Delhi Jurisdiction.

8.Only on Rent not for sale any medical equipment.

9.This amount is nonrefundable in any condition.